CATALEY
This page is translated for convenience. The English version applies.

Southampton and surrounding areas

CATALEYOne Brand. Multiple Services.

Choose what you need.

Trusted by our customers 5★ Rated on Google

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Not sure what you need?

Tell us what you need and we will point you to the right service and give you a quote.

Also listed on Bark

Enduring strength. Refined service. Timeless presence.

Meet the founder

Kinga Mustafa (Sidorko)

Kinga Mustafa (Sidorko)

Founder & Director, Cataley Ltd

Kinga founded Cataley and leads the business, with experience across cleaning, care, security and customer service.

Why Cataley

Registered UK company

Cataley Ltd is a registered company based in Southampton.

One brand, seven departments

Cleaning, gardens, property care, pets, personal support, energy work and security.

Easy to reach

Call, message us on WhatsApp or send the quote form.

Where we work

  • Southampton
  • Hampton
  • Fareham
  • Gosport
  • Eastleigh
  • Whiteley

Ask us about other nearby areas.

Get a quote

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Cleaning services in Southampton & surrounding areas

Professional residential and commercial cleaning services.

Regular cleaning for homes, offices, letting agents and landlords. We also look after nurseries, holiday lets and boats across Southampton and surrounding areas.

Choose your cleaning service

Every service below can be adapted to your property and your requirements. Open a service to see what is included, then ask for a quote.

Homes and properties

Offices, businesses and nurseries

Holiday lets and short stays

Boats and specialist cleaning

Not sure which cleaning service you need?

Tell us about your property and what needs cleaning. We can help you choose the most suitable Cataley cleaning service and provide a quote.

Who we work for

Offices and commercial spaces

Regular cleaning on a schedule that suits your team. Tell us the size of the space and how often you need us.

Letting agents and landlords

End of tenancy cleans and cleans between tenants, so each property is ready for the next move-in.

Holiday lets and Airbnb hosts

Changeover cleans between guests.

Nurseries and education settings

Careful, regular cleaning for places where children learn and play.

Homes

Domestic cleaning, plus carpet and upholstery cleaning.

Boats

Cleaning for boats and their owners.

Everything we do

How it works

  1. Tell us what you need

    Call, message us on WhatsApp or use the form below. Give us the address and how often you need cleaning.

  2. Get your quote

    We send you a clear quote.

  3. We clean

    We agree a date and get to work.

Tailored to each customer and property

Our cleaning services are tailored to each customer and property.

The final cleaning time and price depend on the level of detail required, the condition and size of the property, and the specific tasks requested.

A standard clean will usually take less time than a highly detailed or intensive clean.

If you require additional attention to areas such as skirting boards, doors, inside cupboards, appliances, heavy limescale, built-up grease or other detailed tasks, the service may require additional time and the price will be adjusted accordingly.

Before the service, we can discuss your priorities and requirements so that you know what level of cleaning is most suitable for you.

The more detailed the cleaning, the more time and work may be required.

Every quote is based on the actual scope of work requested.

Prices

Clear rates for regular services. Where the price depends on the size or condition of the property, we give you a quotation.

Standard minimum booking: 2 hours. A standalone 1 hour booking is available at £35.

Regular cleaning

Per hour

£20

Weekend cleaning

Per hour

£25

One hour booking

£35

Minimum booking

Regular cleaning

2 hours

Deep cleaning

Per hour

From £30

Oven cleaning

£40

Fridge cleaning

£30

Toilet descaling

Per bathroom

From £50

End of tenancy cleaning

Quotation required

Get a quote

Commercial cleaning

Quotation required

Get a quote

Airbnb cleaning

Quotation required

Get a quote

Specialist and post pest control cleaning

Quotation required

Get a quote

Every quote is based on the actual scope of work requested.

Our work

Bathrooms, bedrooms, hot tubs, ovens, showers and stairs we have cleaned.

Marble-effect bathroom tiles and bath, clean and streak-free
Inflatable hot tub, cleaned and rinsed
Bedroom with a made bed, folded towels, bookcase and wall-mounted TV
Attic bedroom with two made beds
Bedroom with a made bed and a tall bookcase
Inside of an oven with clean chrome shelves
A shower tray with a chrome drain
Grey stair carpet in a shared staircase
Bedroom with a made wooden bed, curtains and a wall-mounted TV

Before and after

A bedroom before and after cleaning.

Bedroom before cleaning, with an unmade bed
Before
The same bedroom after cleaning, with a made bed and folded towels
After

More from our jobs

Hallways, stairs, ovens, showers and more.

Shared staircase and entrance hall with a doormat
Entrance doorway with a doormat and tiled floor
Children's play area with artificial grass, seen through a doorway
Bottom of an oven
Hallway with a wall-mounted alarm panel
Outside entrance step
Shower cubicle with cleaning equipment
Bath panel with a cleaning cloth
Children's wardrobe with hanging clothes and clear storage drawers
Children's wardrobe, folded and hanging clothes organised on a shelf
Inside a children's wardrobe, clothes folded and hung by type

Trusted by our customers

5★ Rated on Google

See what customers say on Google and Bark.

Trust and credentials

Cataley Ltd is a registered UK company based in Southampton.

  • DBS Checked Staff
  • Previous First Aid Awareness & Basic Life Support Training
  • Professional & Reliable Service
  • Certificates & Qualifications Available

Members of our team working in relevant roles have DBS checks. The business owner has previous First Aid Awareness and Basic Life Support training.

Questions

How do I get a quote?

Call 07581 131825, message us on WhatsApp or use the form below. Tell us the address, the size of the space and how often you need cleaning.

Which areas do you cover?

We work in Southampton, Hampton, Fareham, Gosport, Eastleigh and Whiteley. Ask us about other nearby areas.

Can I book regular cleaning?

Yes. Tell us how often you need us, for example weekly, and we will quote for that.

Get a quote

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More from Cataley

Gardening and landscaping in Southampton

Regular garden care, seasonal tidying and landscaping, from a well-kept lawn to a neglected plot brought back to order.

What we do

  • Regular garden care
  • Lawn mowing
  • Trimming shrubs and hedges
  • Weeding
  • Tidying neglected gardens
  • Garden clearance
  • Preparing the garden for the season
  • Landscaping and development of green spaces
  • Minor garden work

Get a quote

Tell us about your garden and what you would like done.

More from Cataley

Property care and handyman services in Southampton

Carpentry, flooring, bathrooms, groundworks, renovations and everyday repairs. We are a service company and carry out the work ourselves.

Our team

Mariusz: handyman with 40 years of experience

Mariusz Janecki

Senior Handyman & Multi-Skilled Tradesman, Cataley Ltd

Mariusz is a highly experienced handyman with around 40 years of practical experience in construction, property maintenance and home improvement.

He is a practical, reliable tradesman who has worked across many areas of property improvement and maintenance, with strong hands-on knowledge and a professional approach.

Experience includes

  • Kitchen fitting and adjustments
  • Door fitting and door repairs
  • Flooring
  • Skirting boards
  • Carpentry and joinery
  • Painting and decorating
  • General building work
  • Property repairs and maintenance
  • Groundworks
  • Garden and outdoor work

Mariusz does not carry out electrical work. Tiling is not part of his own services, but we may be able to arrange it through trusted contacts if required.

Mariusz's work

Herringbone oak flooring laid in a hallway
Herringbone oak flooring
New wooden fence panels with a concrete post and gate
Fence panels and gate
Fitted kitchen with black metro tiles, sink and washing machine
Kitchen fitting and tiling
Open-plan kitchen with new flooring and cabinets
Open-plan kitchen and flooring
Large loft room being decorated, with a home cinema at the far end
Loft room decorating
Dark cladding and new windows at roof level
Roof-level cladding and windows
New wooden picket fencing
Picket fencing
Oak herringbone flooring being laid out on underlay
Herringbone flooring layout
Bathroom with new white metro tiles
Bathroom tiling
Bathroom being refurbished, with a bath, toilet and half-tiled wall
Bathroom refurbishment in progress
Grey wood-effect flooring being laid in an empty room
Flooring installation
Dark slate-effect cladding on an outside wall
Cladding installation
Grey building with new windows and cladding, with scaffolding
Building exterior

Our builder

Marcin Fraczek

Builder, MF General Builders, working with Cataley

Marcin has 15 years of experience in the building trade. He has worked on projects across the UK and in Poland.

He works with Cataley on larger building and renovation projects.

Building work includes

  • Extensions
  • Loft conversions
  • Insulation and rendering
  • Full refurbishments
  • Patios and landscaping
  • Decorating and finishing

Marcin's work

Building project
Building project
Building project
Building project
Building project

What we do

We are a service company. We carry out the work directly.

Handyman and Property Care

  • Furniture assembly
  • Installation of household fittings
  • Carpentry repairs
  • General household repairs
  • Finishing and snagging work
  • Property maintenance
  • General handyman services
  • Preparing properties for tenants
  • Help clearing and preparing properties
  • Property care and caretaking
  • Minor technical jobs

Carpentry and Joinery

  • Kitchen fitting
  • Cabinet and built-in furniture installation
  • Door installation
  • Flooring installation
  • Skirting boards
  • Architraves and finishing joinery
  • Staircase work and repairs
  • Furniture assembly and installation
  • General carpentry and joinery work

Bathrooms and Finishing

  • Full bathroom renovations
  • Tiling, through trusted contacts, on request
  • Bathroom fitting
  • Wall and floor finishing
  • Complete bathroom refurbishment

Flooring

  • Laminate flooring installation
  • Wooden flooring installation
  • Skirting boards
  • Floor finishing around doors and walls

Groundworks and External Work

  • Pathways
  • Slab and paving installation
  • Patio preparation
  • Drainage work
  • Excavation
  • Foundation digging
  • Ground preparation around properties
  • Groundworks for extensions

Renovations and Alterations

  • Internal alterations
  • Room refurbishments
  • Property renovations
  • Preparation for new fittings and installations
  • Extension-related works
  • General home improvement works

Trust and credentials

  • DBS Checked Staff
  • Previous First Aid Awareness & Basic Life Support Training
  • Professional & Reliable Service
  • Certificates & Qualifications Available

Members of our team working in relevant roles have DBS checks. The business owner has previous First Aid Awareness and Basic Life Support training.

Get a quote

Tell us the address and what needs doing.

More from Cataley

Animal microchip and fertility services

Mobile microchipping and canine fertility services, brought to the comfort of your own home.

What we offer

Microchipping

  • Animal microchipping

Scanning and testing

  • Ultrasound scanning
  • Cytology and ovulation testing
  • Fertility testing for male dogs

Insemination and semen services

  • Artificial insemination
  • Semen collection
  • Repeated semen collection
  • Chilling and shipping semen, in the UK and internationally

All animal services are provided only within our qualifications and permissions. These are not veterinary medical services and do not replace veterinary care.

Availability depends on the applicable legal and qualification requirements.

Qualifications & certification

The certificate was issued to Kinga Mustafa (Sidorko) under her previous surname, Sidorko.

Book a home visit

Tell us about your animal and where you live.

More from Cataley

Part of Cataley Ltd

Office44: administration, translation & everyday support

Practical support for individuals, families and businesses who need help with administration, communication, documents, appointments and everyday matters.

We help you understand what needs to be done, organise things properly and communicate with companies, organisations and services. Support in Polish and English.

Office44 provides practical administrative support only. It does not constitute legal, financial or immigration advice, unless expressly agreed and provided by someone appropriately authorised to give it.

How we can help

Translation and language support

  • Translation and interpreting support
  • Polish and English communication support
  • Translating and explaining correspondence

Letters, documents and forms

  • Writing letters and emails
  • Filling in forms with your information
  • Online forms and applications
  • Organising your documents

Appointments and phone calls

  • Booking and managing appointments
  • Telephone assistance
  • Communication with hospitals and clinics about appointments and paperwork

Companies and authorities

  • Contacting companies on your behalf, with your consent
  • Contacting offices and authorities, with your consent
  • DVLA and other formalities

Bills and everyday admin

  • Water, gas, electricity and council tax bills
  • Keeping track of payment dates and deadlines
  • Car insurance enquiries and administration

Tax and business paperwork

  • Organising your documents and deadlines for HMRC, Self Assessment, CIS and limited-company admin

Housing and renting

  • Paperwork and letters about renting: rent, deposit and tenancy
  • Help finding a flat and contacting estate agents

Office44 provides administrative and organisational support. We do not give legal, immigration, tax, financial or debt advice. If you need a regulated adviser, we will tell you.

Our history

Previously known as King-office.

Before becoming Office44, our administrative, translation and customer support service operated under the name King-office. We have been helping clients in Southampton and the surrounding area since 2015.

Today the service continues as Office44, part of Cataley Ltd. The name has changed, but the principles remain the same: reliability, clear communication, practical help, trust and personal support.

  1. King-officeSince 2015
  2. Office44New name
  3. Cataley LtdToday
  • Serving clients since 2015
  • 100% recommended on Facebook
  • 5 genuine Facebook recommendations
  • Now Office44 by Cataley Ltd

What our clients say

100% recommend (5 reviews)

“Szybka i fachowa pomoc. Polecam.”

Translated from Polish: Fast and expert help. I recommend it.

Ewa Kwiecień · 2016
“Bardzo szybka i profesjonalna pomoc :) polecam Panią Kingę, 5 gwiazdek to za mało...”

Translated from Polish: Very fast and professional help :) I recommend Kinga, 5 stars is not enough...

Marcin Oczek · 2015
“Really fantastic service and turn-around. Was so pleased to find it locally to me in Southampton. Would happily recommend it to friends and businesses.”
Joanna Jasmin Darrell · 2015

These reviews were originally published under our previous King-office brand, before the service was renamed Office44 and became part of Cataley Ltd.

Ask for support

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More from Cataley

Lumilaraya Healing Academy: Holistic Energy & Frequency Wellbeing

Calm, personalised holistic wellbeing combining traditional energy practices with modern frequency based wellbeing technology.

We currently work with the Healy frequency wellbeing system alongside Reiki, Kundalini Reiki, Chakra Balancing, Prana Energy Work and personalised holistic practices.

Lumilaraya Healing Academy offers complementary wellness and energy sessions. They are not medical, psychological or psychiatric treatment, and are not a substitute for professional medical, psychological or psychiatric care.

Book a session WhatsApp us

Healy Frequency & Chakra Wellbeing Session

Personalised frequency based wellbeing and energy balancing experience.

Currently working with Healy

Healy frequency wellbeing device used at Lumilaraya Healing Academy.
Our frequency wellbeing sessions can incorporate the Healy system and selected programmes as part of a personalised holistic wellbeing experience.

At Lumilaraya Healing Academy, we combine traditional holistic practices with modern frequency based wellbeing technology.

Our Healy sessions use an advanced Healy device together with selected programmes available within our licensed Healy system and, where appropriate, the Healy Coil.

The session is designed as a personalised wellbeing experience. Healy may be booked as a standalone wellbeing session or combined with other Lumilaraya practices.

Programme areas

Depending on the individual session and the programmes available, the practitioner may work with areas such as:

  • Chakras
  • Mental Balance
  • Meridians
  • Bioenergetic Harmony
  • Gold Cycle
  • Deep Cycle
  • Sleep
  • Learning
  • Fitness
  • Skin
  • Beauty
  • Bioenergetic Defence
  • Aura related wellbeing analysis
  • Resonance related wellbeing analysis
  • Animal wellbeing programmes, including for dogs
  • Other Healy wellbeing programmes available within our system
Healy programme groups
More Healy programme groups
Chakra Wellbeing Check

One of the options available within the session is a Chakra Wellbeing Check.

The practitioner uses the available Healy wellbeing and analysis tools as part of a holistic exploration of the seven main chakra areas:

  • Crown
  • Third Eye
  • Throat
  • Heart
  • Solar Plexus
  • Sacral
  • Root

The purpose of this session is to explore energetic balance from a holistic wellbeing perspective and to help select an appropriate wellbeing programme for the session.

This is not a medical chakra diagnosis and the results must not be interpreted as medical findings.

Personalised session

Every session is different. We do not believe in using exactly the same programme for every person.

Depending on the type of appointment, the practitioner may combine Healy frequency work with other Lumilaraya practices such as:

  • Reiki
  • Kundalini Reiki
  • Prana energy work
  • Chakra balancing
  • Energy cleansing
  • Meditation and relaxation
  • Breath awareness
  • Other holistic wellbeing techniques offered by Lumilaraya

Healy may also be booked as a standalone wellbeing session.

What to expect

The session takes place in a calm and comfortable environment.

Before beginning, we briefly discuss what you would like to focus on and what you hope to gain from the session.

We may then select an appropriate Healy wellbeing programme or carry out a holistic chakra or resonance based wellbeing check, depending on the service selected.

During the session you can simply relax. Our intention is to create time and space for relaxation, reflection, energetic balance and personal wellbeing.

We do not promise miracles, instant transformation or guaranteed results. Every person is different and individual experiences may vary.

Our role is to provide a professional, supportive and relaxing holistic wellbeing experience using the tools and practices available to us.

Healy for dogs

The Healy system also includes wellbeing programmes for animals. On request, we can offer a calm Healy wellbeing session for your dog, usually in the comfort of your own home.

This is a complementary wellbeing session for your dog. It is not veterinary care, does not diagnose or treat any condition and does not replace your vet. If your dog is unwell, injured or on veterinary treatment, please speak to your vet first.

Available as
  • Healy Frequency Wellbeing Session
  • Chakra Wellbeing Check
  • Healy + Chakra Balancing
  • Healy + Reiki
  • Healy + Kundalini Reiki
  • Healy + Energy Cleansing
  • Personalised Lumilaraya Holistic Session
  • Healy wellbeing session for dogs

Please contact us to discuss which option may be most suitable for you.

Important medical disclaimer

Lumilaraya Healing Academy provides complementary holistic and wellbeing services. Our Healy sessions, chakra work, Reiki, energy work and other holistic practices are not medical treatment.

They are not intended to diagnose, treat, cure, mitigate or prevent any disease, illness, injury, mental health condition or medical condition. Nothing provided during a Lumilaraya session should be considered medical advice, psychological advice, diagnosis or a replacement for professional healthcare.

We do not recommend stopping, changing or delaying any medication, medical treatment, therapy or advice provided by a qualified healthcare professional.

If you have symptoms, a diagnosed medical condition, are pregnant, use an implanted medical device, are receiving medical treatment or have any concerns about your health, please seek advice from an appropriately qualified healthcare professional before using frequency based wellbeing devices.

If you are experiencing a medical emergency, contact the appropriate emergency medical service.

Healy sessions for animals are not veterinary treatment and do not replace advice or care from a veterinary surgeon.

Healy Individualized Microcurrent Frequency programmes are described by Healy World as wellbeing applications and are not intended to diagnose, treat, mitigate, cure or prevent disease.

Results and personal experiences vary. Lumilaraya Healing Academy does not guarantee any particular physical, emotional, spiritual or medical outcome.

Our aim is simple: to offer a calm, respectful and personalised space where complementary wellbeing practices can be explored safely and responsibly.

Energy services

Quiet, unhurried sessions for balance, calm and clarity.

Reiki

Reiki is a gentle practice that began in Japan in the 1920s. You rest, fully clothed, while the practitioner places their hands lightly on or just above the body. Many people find it deeply relaxing and calming.

Kundalini Reiki

Kundalini Reiki draws on the yoga tradition, where kundalini is the life energy described at the base of the spine. Sessions are calm and paced to you, with space for stillness and reflection.

Prana Energy Work

Prana is the word for life force in the yoga tradition. In a quiet session we bring attention to breath and stillness, to support a sense of steadiness, freshness and clarity.

Dragon Energy Work

In many cultures the dragon stands for strength, protection and renewal. This session uses that imagery, with gentle breath and visualisation. It is powerful in imagery and gentle in practice.

Chakra Work and Balancing

Chakras are the energy centres described in yogic and tantric traditions. With calm breath and visualisation, we bring attention to each centre in turn, for a feeling of balance and harmony.

Balancing and Harmonising Energy

Gentle sessions to encourage a sense of harmony and balance.

Energy Cleansing

Through breath, sound and quiet ritual, this session aims to help you feel lighter, calmer and clearer. A simple way to pause and begin again.

Energy Cleansing of Rooms and Spaces

Often chosen after a move, a difficult period or a new beginning. We combine simple practical steps, such as tidying and fresh air, with a mindful ritual, so your space feels lighter and more welcoming. Smoke-free rituals are available.

Sessions That Come to You

Sessions with travel to the client, in the calm and privacy of your own space.

Lumilaraya Healing Academy sessions are complementary. They do not diagnose, treat or cure any condition, and they are not a substitute for medical or psychological advice or treatment. If you are unwell or under care, please continue with your usual care and tell your doctor about any complementary therapy you use.

Qualifications and certificates

Reiki, Kundalini Reiki and energy attunements. Tap a certificate to open it.

Book a session

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Knowledge & Wellbeing

Short guides to the practices we offer. Each one explains the tradition behind it and, separately, what science currently says.

What is Reiki?

Reiki is a Japanese energy practice developed by Mikao Usui in the early 1920s. The practitioner places their hands lightly on, or just above, the body while the client rests, usually fully clothed.

Many people describe a Reiki session as calm and deeply relaxing.

In tradition

In the Reiki tradition, the practitioner is understood to channel a universal life energy (“ki”) to support balance and wellbeing.

What science says

There is no reliable scientific evidence that Reiki energy exists or that Reiki treats any medical condition. Research has not shown effects beyond relaxation and placebo. We offer Reiki as a relaxing complementary wellbeing practice, not as treatment.

How is Kundalini Reiki different?

Kundalini Reiki is a more recent form of Reiki, developed in the 1990s by Ole Gabrielsen. It is usually taught in fewer steps than traditional Usui Reiki.

A session feels similar to Reiki: you rest while the practitioner works with their hands on or near the body.

In tradition

Kundalini Reiki draws on the idea of kundalini from Indian yogic traditions: a dormant energy believed to rest at the base of the spine, which practitioners aim to awaken gently.

What science says

Kundalini energy is a spiritual concept, not a structure or process recognised by medicine or biology. Kundalini Reiki is offered as a wellbeing and relaxation practice only.

What are chakras?

The word chakra means “wheel” in Sanskrit. In modern practice, people usually work with seven main chakras along the body: Root, Sacral, Solar Plexus, Heart, Throat, Third Eye and Crown.

Each chakra is traditionally linked with certain qualities, such as grounding, creativity, confidence, love, expression, intuition and connection.

In tradition

Chakras come from Indian spiritual traditions, including yoga and tantra. They are described as centres of subtle energy, and chakra work aims to bring them into balance.

What science says

Chakras are not anatomical organs and cannot be seen, measured or diagnosed medically. Chakra work is a reflective, spiritual and relaxation practice, not a medical assessment.

What is prana?

Prana is a Sanskrit word often translated as “life force” or “breath”. Many breathing and energy practices, including Prana energy work, are built around this idea.

In a session, this often includes calm breathing, relaxation and gentle energy work.

In tradition

In yoga and Ayurveda, prana is understood as the vital energy that flows through the body and is closely connected with the breath.

What science says

Prana is a traditional and spiritual concept, not a measurable form of energy in physics or biology. Calm, slow breathing itself can help many people feel more relaxed.

What does a Healy session look like?

A Healy session uses the Healy device and selected wellbeing programmes available within our licensed Healy system, sometimes together with other Lumilaraya practices.

We start with a short conversation about what you would like to focus on. You then simply relax while the chosen programme runs.

In tradition

Healy programmes are designed by the manufacturer around ideas of frequency, resonance and bioenergetic balance.

What science says

Healy World describes its programmes as wellbeing applications, not intended to diagnose, treat, mitigate, cure or prevent disease. Please speak to a healthcare professional first if you are pregnant, have an implanted medical device or have a medical condition.

What is the Healy Coil?

The Healy Coil is an accessory from the Healy range that may be used together with the Healy device during some sessions.

Whether we use it depends on the session you book. We will always explain beforehand what will be used and why.

In tradition

Within the Healy approach, accessories such as the Coil are used to deliver the selected wellbeing programme in a different way.

What science says

Like the Healy device, the Coil is offered as part of a wellbeing session only. It is not medical equipment in our sessions and is not used to diagnose or treat any condition.

Your first Lumilaraya session

Your first session takes place in a calm, comfortable setting. We begin by talking briefly about what you hope to gain and anything we should know.

Together we choose what feels right: Reiki, chakra work, Healy or a combination. During the session you can simply rest. Afterwards there is time for any questions.

In tradition

Many people use their first session as quiet time for themselves: to slow down, reflect and relax.

What science says

Experiences differ from person to person, and we do not promise particular results. Please keep following any advice or treatment from your doctor or other healthcare professionals.

How we combine different practices

We do not use exactly the same approach for everyone. Depending on the appointment, we may combine Healy frequency work with Reiki, Kundalini Reiki, Prana energy work, chakra balancing, energy cleansing, meditation or breath awareness.

The aim is a personalised session that feels calm, respectful and supportive.

In tradition

Each of these practices comes from its own tradition. Combining them is a holistic approach focused on relaxation and personal wellbeing.

What science says

Combining complementary practices does not make them medical treatment. They can sit alongside conventional healthcare, but never replace it.

More from Cataley

Security Services: division in development

Cataley is currently developing its professional Security Services division. Security services are not available for booking at the moment.

Kinga's security experience

Kinga Mustafa (Sidorko) in security uniform

Kinga Mustafa (Sidorko)

Founder & Director, Cataley Ltd

Kinga brings almost two years of practical frontline security experience across many different environments.

Environments worked in
  • Hospitals
  • Stadiums and major events
  • Hotels
  • Bars and hospitality venues
  • Factories and industrial sites
  • Retail and commercial premises
  • Property and site security
Practical experience
  • CCTV monitoring and operation
  • Access control
  • Monitoring people and premises
  • Incident awareness and reporting
  • Conflict management and de-escalation
  • Security screening, including body-screening systems and security scanners
  • Maintaining a visible security presence
  • Customer-facing security work in busy public environments
  • Following safety and security procedures
Professional skills
  • Professional, calm communication
  • Customer service
  • Active listening and understanding
  • Situational awareness
  • Public-facing communication
  • Maintaining professional boundaries
Professional development

Kinga has also undertaken additional professional development in Nonviolent Communication (NVC), a communication method developed by Dr. Marshall Rosenberg. The approach focuses on active listening, empathy, recognising needs, clear communication, constructive dialogue and peaceful conflict resolution.

She has completed Basic Close Protection Awareness Training, for personal knowledge and professional development.

This is described as previous experience and professional development. Security services are not currently offered or available for booking. Regulated security activities will only be provided where the required licensing is in place and verified.

More from Cataley

About Cataley

Cataley began as a vision to build something more than a service company.

We are a registered UK company in Southampton. We carry out the work ourselves, through seven departments.

Who you are dealing with

Kinga Mustafa (Sidorko)

Kinga Mustafa (Sidorko)

Founder & Director, Cataley Ltd

Kinga Mustafa (Sidorko) is the Founder and Director of Cataley Ltd, a multi-service company focused on delivering reliable, professional and client-centred services.

She has built Cataley Ltd around high standards, attention to detail, professionalism and a strong commitment to providing services that genuinely support clients in their everyday lives.

Founder & Director | Cataley Ltd

Experience

Professionally educated and qualified across four different vocational fields, Kinga brings a broad multidisciplinary background to the company. Her experience combines practical service delivery, customer care, organisation and business development.

Kinga is actively involved in the strategic development of the company, client relationships, service quality and the continued growth of the Cataley brand.

Kinga's security experience

Professional development

Kinga has undertaken additional professional development in Nonviolent Communication (NVC), a communication method developed by Dr. Marshall Rosenberg. It supports her work with customers: active listening, understanding people's needs, clear communication and calm, constructive dialogue.

Training

Previous professional training in care, health and safety, fire safety, First Aid Awareness and Basic Life Support, infection prevention and person-centred support. This is shown as previous training, not current certification.

Read more on the Room Letting page

Professional Training & Qualifications

Our experience is supported by professional training, industry qualifications, practical experience and a strong focus on customer care, safety and service quality.

  • DBS Checked Staff
  • Previous First Aid Awareness & Basic Life Support Training
  • Professional & Reliable Service
  • Certificates & Qualifications Available

Members of our team working in relevant roles have DBS checks. The business owner has previous First Aid Awareness and Basic Life Support training.

Qualifications & certificates

Certificates are issued in Kinga's name. Earlier certificates show her previous surname, Sidorko.

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Company details

Cataley Ltd is a registered company in Southampton, UK.

Our departments

Room letting in Southampton

A home away from home: comfortable rooms and a studio flat in the Southampton area.

A home away from home

We welcome guests into a warm, friendly and comfortable home environment. Our aim is for every guest to feel relaxed, welcome and genuinely looked after during their stay.

Fresh bed linen and towels are provided, with regular changes available for longer stays. Tea and coffee are available, and we are happy to help with reasonable requests whenever possible.

Inside our home

Inside the home
Inside the home
Inside the home
Inside the home
Inside the home

What we offer

  • Two double rooms in our family home
  • Additional beds can be added where required
  • Shared bathroom and toilet facilities for the rooms
  • Shared kitchen that guests are welcome to use
  • Free Wi-Fi
  • One studio flat, available separately, for guests who prefer more independence
  • Shorter and longer stays, depending on availability
  • Clean, well-maintained shared areas
  • Help finding your way around the local area, where we can
  • Children are welcome, and cot beds are available
  • Pets are welcome too. Please tell us about your pet when you enquire

Friendly dogs live in our family home. Please tell us about any allergies or concerns before you book.

Good to know

What is included

Fresh bed linen, towels and Wi-Fi are included. For longer stays, linen and towels are changed regularly. You are welcome to use the shared kitchen.

Breakfast and airport transfers

Breakfast can be provided on request for an additional charge. Please arrange it with us in advance.

We can help arrange private airport collection or drop-off with trusted, independent local transport providers, from UK airports, subject to availability. Transfers are not included in the room price and must be booked and confirmed in advance. Send us your airport, flight details, arrival time and number of passengers for a price.

Check-in, keys and check-out

Check-in is between 2:00 PM and 5:00 PM. Please let us know your approximate arrival time, and message us if your plans change.

Keys are handed over in person or left in a secure key lockbox. We send instructions before arrival. Guests are responsible for their keys during the stay.

Check-out is by 10:00 AM. Please take your belongings, put rubbish in the bins, wash any dishes you used, close the windows, switch off lights and appliances, and return the keys as instructed.

House rules

This is a private, shared family home. Your bedroom is private; the kitchen, bathroom and toilet are shared.

Only guests named on the booking may enter or stay, unless we have agreed otherwise in advance. No parties or gatherings. Illegal drugs are strictly prohibited. Please keep noise reasonable, especially in the evening and at night, and clean up after yourself in shared areas.

Guests are responsible for damage they cause. If something is accidentally damaged, please tell us straight away. We understand accidents happen.

Cancellations and problems during your stay

Bookings made through Airbnb follow the cancellation policy shown on Airbnb at the time of booking. For bookings made directly with us, we confirm the cancellation terms with you before you book.

If there is a problem with the room, facilities, keys or access, please contact us straight away so we can put it right as quickly as we reasonably can.

Professional care in a homely environment

Although our accommodation is based in a warm family home, we maintain a professional approach to every guest stay. Our background includes training and experience in First Aid, healthcare, childminding, safeguarding, health and safety and duty of care.

We take cleanliness, safety, privacy and guest wellbeing seriously, while still creating a relaxed and welcoming home atmosphere.

Enquire or book

Send us your dates and the number of guests. We also take room bookings through Airbnb.

Previous Professional Training & Experience

Kinga has previous professional training and practical experience in care, health and safety, fire safety, First Aid Awareness and Basic Life Support, infection prevention and person-centred support. This background contributes to the responsible, safety-conscious and welcoming approach used in our guest accommodation.

  • First Aid Awareness and Basic Life Support
  • Health and Safety
  • Fire Safety
  • Infection Prevention
  • Safeguarding
  • Duty of Care
  • Person-Centred Support
  • Food Safety, Nutrition and Hydration
  • Healthcare and care support
  • Childcare and childminding experience
  • Moving and Handling
  • Security and Lone Working

This training was completed previously through Saga Homecare. It is shown as past training and experience, not as current certification.

More from Cataley

Terms & Conditions

Service terms, consumer information and booking conditions. England & Wales.

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Client Agreement Form

This form is mandatory for all clients. It must be completed, signed and returned before we can begin working together. By signing it, the client confirms that they have read, understood and accepted Cataley's Terms & Conditions. We are unable to start providing any services until the completed and signed form has been received.

The terms below are in English. The English version applies.

IMPORTANT: No term in this document removes or restricts rights that cannot lawfully be excluded. Where a statutory consumer right conflicts with these terms, the statutory right prevails.

These terms are designed for Cataley services, including Cleaning, Security, Handyman, Lumilaraya Healing Academy and other agreed services. They are intended to be fair, transparent and consistent with mandatory consumer rights.

  1. 1. Contract formation and agreed scope

    A booking becomes binding when the Client accepts the quotation or agreed pricing method, confirms the booking, signs these terms, or pays a requested advance payment. The contract consists of the accepted quotation, agreed scope, these terms and any written variations expressly agreed by both parties. Information about the service given to a consumer before the contract may become contractually binding under section 50 of the Consumer Rights Act 2015.

  2. 2. Pre-contract information and transparent pricing

    Before a consumer is bound, Cataley will provide the main characteristics of the service, Cataley's identity and contact details, the total price including applicable taxes where reasonably calculable, or a clear method for calculating the price where it cannot reasonably be fixed in advance, together with payment, performance and relevant cancellation information. Mandatory fees or extra charges will not be hidden. This reflects the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the unfair commercial practices provisions of the Digital Markets, Competition and Consumers Act 2024.

  3. 3. Quotation assumptions and information supplied by the Client

    A quotation is based on the information, photographs, access details, property condition and requested scope supplied before booking. The Client must give materially accurate information. If the actual condition, size, level of dirt, access difficulty, risk, workload or requested detail differs materially from what was disclosed, Cataley may pause work and propose a revised scope, additional time or revised price before carrying out extra work.

  4. 4. Reserved booking date and allocation of staff

    Once confirmed, the booking date and agreed time are reserved for the Client. Cataley may decline other work and allocate staff, travel and operational capacity to that booking. If the Client later cancels or prevents performance, Cataley may recover or retain only a fair and proportionate amount reflecting actual direct loss caused by that cancellation, including reasonably lost booked time, staff allocation, travel, preparation and lost profit where legally recoverable. Cataley will take reasonable steps to reduce its loss, including attempting to rebook the released time where reasonably possible. Any mandatory consumer cancellation right takes priority.

  5. 5. Advance payment or deposit

    For larger jobs, whole-property work, agency bookings, specialist services, multi-worker jobs or work requiring significant reserved capacity, Cataley may require an advance payment, commonly up to 50% of the estimated or agreed price. The advance payment confirms the booking and is credited toward the final invoice. For consumer bookings, any amount retained after cancellation will be limited to what is fair, transparent and proportionate to Cataley's actual direct loss and will remain subject to statutory cancellation rights.

  6. 6. Final payment and payment method

    Unless a different payment date is agreed in writing, the outstanding balance is due immediately upon completion of the agreed work. Payment must be made using the payment method stated in the quotation or invoice. If part of an invoice is genuinely disputed, the Client should identify the disputed item and reason promptly. Any undisputed amount remains payable.

  7. 7. Agreed price and no unilateral price changes by the Client

    The Client may not unilaterally rewrite, reduce, withhold, set off or substitute a different price simply because they prefer another amount. A change to the agreed price or scope must be expressly agreed, or arise from a legal right. This clause does not restrict a consumer's statutory remedies, including repeat performance or an appropriate price reduction where the Consumer Rights Act 2015 gives that remedy.

  8. 8. Additional work, detail level and cleaning-specific pricing

    Cleaning and other labour-based services are tailored to the Client's requirements. Time and price may depend on property size, condition, level of dirt, number of rooms, access, requested tasks and the level of detail. Deep cleaning, heavy grease, limescale, internal cupboards or appliances, detailed skirting boards and doors, post-building residue, mould-related cleaning, pest-related residue or other intensive tasks may require additional labour and time. Additional work will not be charged as a hidden mandatory fee. Where practical, Cataley will obtain the Client's agreement before carrying out chargeable work outside the original scope.

  9. 9. Standard of service and consumer remedies

    Consumer services will be performed with reasonable care and skill as required by section 49 of the Consumer Rights Act 2015. Where no time is fixed, the service will be performed within a reasonable time under section 52. If a service does not conform to the contract, statutory remedies may include repeat performance under section 55 and, where the statutory conditions are met, an appropriate price reduction under section 56. Cataley does not exclude these rights.

  10. 10. Complaints and opportunity to put matters right

    If the Client believes that agreed work has not been completed correctly, they should contact Cataley as soon as reasonably possible with the relevant details and, where useful, photographs. Prompt notice helps Cataley investigate while the condition of the property can still be assessed. Cataley may offer inspection, repeat performance or another appropriate resolution. A request for prompt notice does not shorten or remove any statutory limitation period or consumer right. Complaint contact details should be shown on the quotation, invoice, website or booking confirmation.

  11. 11. Access, keys, alarm codes and attendance

    The Client is responsible for providing safe and timely access to the property or site, including working keys, entry instructions and any alarm information reasonably required. Cataley will take reasonable care of keys and access information entrusted to it. If staff attend but cannot start or continue because access is unavailable, the Client or responsible person is absent, utilities required for the work are unavailable, or the premises are unsafe, Cataley may charge only fair and reasonable amounts reflecting the resulting actual loss, subject to consumer law.

  12. 12. Pets, valuables and fragile or specialist items

    The Client should secure pets and disclose known risks, fragile items, antiques, high-value possessions and surfaces requiring specialist treatment before work begins. Where reasonably possible, valuable or fragile items should be removed from the working area. Cataley is not responsible for pre-existing defects, ordinary wear and tear, latent defects or damage caused by unsafe, defective or unsuitable items or surfaces unless Cataley caused the loss through breach of contract or negligence.

  13. 13. Pre-existing damage and limits of achievable results

    Cleaning and maintenance cannot always reverse permanent staining, corrosion, discolouration, etched limescale, worn finishes, historic mould damage, structural defects or deterioration. Cataley will not guarantee removal of defects that are permanent or not reasonably removable by the agreed service. This does not affect Cataley's duty to exercise reasonable care and skill.

  14. 14. Consumer cancellation rights for distance and off-premises contracts

    Where the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, a consumer will generally have 14 days from the day after the service contract is made to cancel without giving a reason, unless an exception applies or the right has been lost in accordance with the Regulations. Cataley will provide the required cancellation information and, where required, a model cancellation form on a durable medium such as email or paper.

  15. 15. Client cancellation outside a statutory cooling-off right

    Where no statutory cooling-off right applies, or after that right has ended, the Client may still cancel the booking, but Cataley may seek a fair and proportionate amount for direct loss caused by the cancellation. Cataley will not automatically retain a large advance payment regardless of circumstances, and will not recover the same loss twice. Where Cataley can reasonably mitigate the loss by accepting replacement work, that will be taken into account.

  16. 16. Cancellation or postponement by Cataley

    Cataley may postpone or cancel where performance is prevented by serious safety concerns, illness, vehicle breakdown, severe weather, lack of required access, unlawful instructions or other circumstances that reasonably prevent performance. Cataley will give reasonable notice where practicable and will not retain payment for work not supplied where Cataley is responsible for cancellation, except for sums properly due for work already performed. Mandatory consumer rights remain unaffected.

  17. 17. Damage, liability and exclusions that do not apply

    Nothing in these terms excludes or restricts liability where the law does not permit exclusion, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or mandatory consumer rights. Subject to mandatory law, each party is responsible for direct loss that was reasonably foreseeable and caused by its breach or negligence. Cataley is not responsible for losses caused by inaccurate Client information, pre-existing damage, unsafe premises or events outside Cataley's reasonable control, except to the extent Cataley caused or contributed to the loss.

  18. 18. Late payment and debt recovery for consumer clients

    If a consumer invoice remains unpaid after it falls due, Cataley may send reminders, a formal demand, refer the debt to COBRA FINANCIAL SOLUTIONS LTD (Company No. 06897493) or another lawful debt recovery provider, and, where appropriate, issue a civil money claim. Any interest, court fees or recovery costs claimed from a consumer will be limited to amounts that are legally recoverable, fair and properly applicable. Referral to a named recovery provider is subject to that provider's acceptance of the case.

  19. 19. Late payment for business-to-business clients

    For qualifying business-to-business debts, Cataley may rely on the Late Payment of Commercial Debts (Interest) Act 1998 and applicable regulations. Statutory interest is generally 8 percentage points above the relevant Bank of England reference rate where the statutory regime applies, unless the contract provides a different substantial remedy. Fixed compensation may be £40 for debts up to £999.99, £70 for debts from £1,000 to £9,999.99 and £100 for debts of £10,000 or more, together with additional reasonable recovery costs where permitted by law.

  20. 20. Debt disputes and no self-set price

    A genuine dispute about service quality or invoice accuracy should be raised with reasonable detail. The Client may not simply replace the accepted invoice with an amount of their own choosing. Cataley will review the accepted quotation, agreed variations, attendance records, messages, photographs and evidence of completed work. This clause does not prevent a consumer from exercising a statutory remedy or either party from asking a court to determine a dispute.

  21. 21. Data protection and sharing information for service delivery or recovery

    Cataley will handle personal information in accordance with applicable UK data protection law and its privacy notice. Personal data may be used where necessary to administer bookings, perform the contract, invoice, handle complaints, establish or defend legal claims and recover unpaid sums. Where lawful and necessary, relevant data may be shared with payment providers, insurers, professional advisers, debt recovery providers or courts. Cataley should make its privacy notice available wherever personal data is collected.

  22. 22. Photographs and service records

    Cataley may create internal job records, including checklists, timestamps and photographs reasonably necessary to document property condition, work completed, safety issues, damage or a dispute. Images used for marketing or public promotion will require a separate lawful basis and, where appropriate, permission. Internal evidential records will be handled in accordance with the privacy notice and data protection law.

  23. 23. No waiver and severability

    If Cataley does not immediately enforce a contractual right, that does not automatically waive it. If a court or competent authority finds one term unenforceable, the remaining terms continue so far as legally possible. For consumer contracts, any ambiguity is interpreted in accordance with applicable consumer law.

  24. 24. Governing law and courts

    These terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rule that gives a consumer the right to bring proceedings in another part of the United Kingdom or otherwise protects the consumer's choice of forum.

  25. 25. Fairness and transparency

    Consumer terms must be fair and transparent. Under sections 62 and 68 of the Consumer Rights Act 2015, an unfair term is not binding on the consumer and written terms must be transparent. Cataley therefore intends these terms to be read together with the quotation and service description, with important price, cancellation and payment information shown clearly before booking.

  26. 26. Acceptance

    By accepting the quotation in writing, confirming the booking, signing these terms or paying an agreed advance payment, the Client confirms acceptance of the agreed service scope, pricing method, booking arrangements and these terms, subject always to mandatory statutory rights.

CATALEY | SERVICE TERMS | ENGLAND & WALES | Version 1.1, effective 30 September 2026

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Privacy Policy

The policy below is in English. The English version applies.

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